Live Status

All Systems Operational

About This Site

Welcome to the Zinc Systems Status Page. Here you will see current and historical status information for our SYNAPSE Services, Third Party Integrations and alerts to any service outages.

Uptime over the past 90 days. View historical uptime.
Applications Operational
90 days ago
100.0 % uptime
Today
Command Web Application Operational
90 days ago
100.0 % uptime
Today
Reporter Mobile Application Operational
90 days ago
100.0 % uptime
Today
Verify Mobile Application Operational
90 days ago
100.0 % uptime
Today
Console Web Application Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
90 days ago
100.0 % uptime
Today
Events Management Operational
90 days ago
100.0 % uptime
Today
Tasks Management Operational
90 days ago
100.0 % uptime
Today
Response Forms Operational
90 days ago
100.0 % uptime
Today
Dashboards Service Operational
90 days ago
100.0 % uptime
Today
Notifications Service Operational
90 days ago
100.0 % uptime
Today
Verify Service Operational
90 days ago
100.0 % uptime
Today
Data Restrictions Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support Team Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
General Communications (No Service Impact) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 4, 2026
Patrol Events tab not loading with access level permissions assigned
Resolved - The issue affecting Command has been resolved. We can confirm that the service is now fully operational and stable.

Incident ID: SYNAPSE-18796
Impact: Users with location based restrictions on their access level are currently unable to view the patrol events tab within Command
Start Time: 2nd March 2026 16:25
Current Status: Resolved
Resolution Time: 4th March 2026 10:00
Mar 4, 11:08 GMT
Monitoring - We have implemented a solution for the issue affecting Command and are currently monitoring the situation to ensure that the service is stable and fully operational.

Incident ID: SYNAPSE-18796
Impact: Users with location based restrictions on their access level are currently unable to view the patrol events tab within Command
Start Time: 2nd March 2026 16:25
Current Status: Monitoring
Resolution Time: 4th March 2026 10:00
Mar 4, 10:07 GMT
Update - We have identified the cause of the issue affecting Command. Our team is now working on implementing a solution to resolve the issue.

Incident ID: SYNAPSE-18796
Impact: Users with location based restrictions on their access level are currently unable to view the patrol events tab within Command
Start Time: 2nd March 2026 16:25
Current Status: Identified
Next Scheduled Update: 4th March 2026 12:00
Mar 4, 09:58 GMT
Update - We have identified the cause of the issue affecting Command. Our team is now working on implementing a solution to resolve the issue.

Incident ID: SYNAPSE-18796
Impact: Users with location based restrictions on their access level are currently unable to view the patrol events tab within Command
Start Time: 2nd March 2026 16:25
Current Status: Identified
Next Scheduled Update: 4th March 2026 10:00
Mar 3, 15:24 GMT
Update - We have identified the cause of the issue affecting Command. Our team is now working on implementing a solution to resolve the issue.

Incident ID: SYNAPSE-18796
Impact: Users with location based restrictions on their access level are currently unable to view the patrol events tab within Command
Start Time: 2nd March 2026 16:25
Current Status: Identified
Next Scheduled Update: 3rd March 2026 15:25
Mar 3, 13:26 GMT
Update - We have identified the cause of the issue affecting Command. Our team is now working on implementing a solution to resolve the issue.

Incident ID: SYNAPSE-18796
Impact: Users with location based restrictions on their access level are currently unable to view the patrol events tab within Command
Start Time: 2nd March 2026 16:25
Current Status: Identified
Next Scheduled Update: 3rd March 2026 13:25
Mar 3, 11:25 GMT
Identified - We have identified the cause of the issue affecting Command. Our team is now working on implementing a solution to resolve the issue.

Incident ID: SYNAPSE-18796
Impact: Users with location based restrictions on their access level are currently unable to view the patrol events tab within Command
Start Time: 2nd March 2026 16:25
Current Status: Identified
Next Scheduled Update: 3rd March 2026 11:25
Mar 3, 09:21 GMT
Investigating - We are currently experiencing an issue affecting Command. Our team is actively investigating to identify the cause and restore normal service as quickly as possible.

Incident ID: SYNAPSE-18796
Impact: Users with location based restrictions on their access level are currently unable to view the patrol events tab within Command
Start Time: 2nd March 2026 16:25
Current Status: Investigating
Next Scheduled Update: 3rd March 2026 09:25
Mar 2, 16:28 GMT
Mar 3, 2026
Mar 2, 2026
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026
Zinc Service Degradation
Resolved - The issue affecting Zinc has been resolved. We can confirm that the service is now fully operational and stable.

Incident ID: SYNAPSE-18761
Impact: Zinc is encountering a service degradation issue, resulting in intermittent performance fluctuations
Start Time: 24th February 2026 08:01
Current Status: Resolved
Resolution Time: 24th February 2026 10:35
Feb 24, 10:49 GMT
Update - We are currently experiencing an issue affecting Zinc. We have implemented interim measures to stabilise the service while we work toward a permanent resolution, but you may notice minor disruptions until this is fully resolved.

Incident ID: SYNAPSE-18761
Impact: Zinc is encountering a service degradation issue, resulting in intermittent performance fluctuations
Start Time: 24th February 2026 08:01
Current Status: Investigating
Next Scheduled Update: 24th February 2026 12:30
Feb 24, 10:27 GMT
Update - We are currently experiencing an issue affecting Zinc. We are currently implementing interim measures to stabilise the service while we work toward a permanent resolution, but you may notice minor disruptions until this is fully resolved.

Incident ID: SYNAPSE-18761
Impact: Zinc is encountering a service degradation issue, resulting in intermittent performance fluctuations
Start Time: 24th February 2026 08:01
Current Status: Investigating
Next Scheduled Update: 24th February 2026 10:30
Feb 24, 09:29 GMT
Investigating - We are currently experiencing an issue affecting Zinc. Our team is actively investigating to identify the cause and restore normal service as quickly as possible.

Incident ID: SYNAPSE-18761
Impact: Zinc is encountering a service degradation issue, resulting in intermittent performance fluctuations
Start Time: 24th February 2026 08:01
Current Status: Investigating
Next Scheduled Update: 24th February 2026 09:30
Feb 24, 08:30 GMT
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage