Welcome to the Zinc Systems Status Page. Here you will see current and historical status information for our SYNAPSE Services, Third Party Integrations and alerts to any service outages.
Applications
Operational
90 days ago
99.99
% uptime
Today
Command Web Application
Operational
90 days ago
99.98
% uptime
Today
Reporter Mobile Application
Operational
90 days ago
100.0
% uptime
Today
Verify Mobile Application
Operational
90 days ago
100.0
% uptime
Today
Console Web Application
Operational
90 days ago
100.0
% uptime
Today
Services
Operational
90 days ago
99.99
% uptime
Today
User Authentication
Operational
90 days ago
100.0
% uptime
Today
Events Management
Operational
90 days ago
99.98
% uptime
Today
Tasks Management
Operational
90 days ago
100.0
% uptime
Today
Response Forms
Operational
90 days ago
100.0
% uptime
Today
Dashboards Service
Operational
90 days ago
100.0
% uptime
Today
Notifications Service
Operational
90 days ago
100.0
% uptime
Today
Verify Service
Operational
90 days ago
100.0
% uptime
Today
Data Restrictions
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Support Team
Operational
90 days ago
100.0
% uptime
Today
Support Portal
Operational
90 days ago
100.0
% uptime
Today
General Communications (No Service Impact)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Apr 30, 00:01 BST
Update -
Dear Customer,
We are writing to inform you of an important update requirement for the Reporter and Verify applications.
Required App Versions: To ensure continued correct functionality, please update to the following versions: - Reporter (iOS & Android): 3.0.0 - Verify (Android): 3.0.0
Last Date to Update: All users must complete the update by 30th April 2026.
Impact if Update is Not Completed: If the applications are not updated by the deadline, certain features and app functions may not work as expected, which could lead to service disruption.
Action Required: Please ensure that all users within your organisation update to the required versions to avoid disruption. If the applications are not updated by the deadline, certain features and app functions may not work as expected, which could lead to service disruption.
If you have any questions or need assistance, please contact our support team at https://zinc.support.
Kind regards, Zinc Systems Support Team
Apr 28, 09:02 BST
Update -
Dear Customer,
We are writing to inform you of an important update requirement for the Reporter and Verify applications.
Required App Versions: To ensure continued correct functionality, please update to the following versions: - Reporter (iOS & Android): 3.0.0 - Verify (Android): 3.0.0
Last Date to Update: All users must complete the update by 30th April 2026.
Impact if Update is Not Completed: If the applications are not updated by the deadline, certain features and app functions may not work as expected, which could lead to service disruption.
Action Required: Please ensure that all users within your organisation update to the required versions to avoid disruption. If the applications are not updated by the deadline, certain features and app functions may not work as expected, which could lead to service disruption.
If you have any questions or need assistance, please contact our support team at https://zinc.support.
Kind regards, Zinc Systems Support Team
Apr 24, 09:26 BST
Scheduled -
Dear Customer,
We are writing to inform you of an important update requirement for the Reporter and Verify applications.
Required App Versions: To ensure continued correct functionality, please update to the following versions: - Reporter (iOS & Android): 3.0.0 - Verify (Android): 3.0.0
Last Date to Update: All users must complete the update by 30th April 2026.
Impact if Update is Not Completed: If the applications are not updated by the deadline, certain features and app functions may not work as expected, which could lead to service disruption.
Action Required: Please ensure that all users within your organisation update to the required versions to avoid disruption. If the applications are not updated by the deadline, certain features and app functions may not work as expected, which could lead to service disruption.
If you have any questions or need assistance, please contact our support team at https://zinc.support.
Kind regards, Zinc Systems Support Team
Apr 22, 09:58 BST
Completed -
The scheduled maintenance has been completed.
Apr 27, 04:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 03:00 BST
Update -
This is a reminder that the scheduled maintenance is approaching.
We will be conducting scheduled maintenance on our infrastructure on 27th April 2026 at 02:00 GMT / 03:00 BST for a period of up to 1 hour.
During this time, the Zinc service will be temporarily unavailable for Rule Based Notifications and Auto Event Status Change. We recommend that you communicate this to your users.
This planned work is to enhance the reliability and performance of our services. We appreciate your understanding.
If you have any questions, please raise a ticket with the Support Team at https://zinc.support/.
Thank you for your patience.
Apr 21, 08:16 BST
Update -
This is a reminder that the scheduled maintenance is approaching.
We will be conducting scheduled maintenance on our infrastructure on 27th April 2026 at 02:00 GMT / 03:00 BST for a period of up to 1 hour.
During this time, the Zinc service will be temporarily unavailable for Rule Based Notifications and Auto Event Status Change. We recommend that you communicate this to your users.
This planned work is to enhance the reliability and performance of our services. We appreciate your understanding.
If you have any questions, please raise a ticket with the Support Team at https://zinc.support/.
Thank you for your patience.
Apr 13, 17:15 BST
Scheduled -
Scheduled Maintenance Notice
We will be conducting scheduled maintenance on our infrastructure on 27th April 2026 at 02:00 GMT / 03:00 BST for a period of up to 1 hour.
During this time, the Zinc service will be temporarily unavailable for Rule Based Notifications and Auto Event Status Change. We recommend that you communicate this to your users.
This planned work is to enhance the reliability and performance of our services. We appreciate your understanding.
If you have any questions, please raise a ticket with the Support Team at https://zinc.support/.