Welcome to the Zinc Systems Status Page. Here you will see current and historical status information for our SYNAPSE Services, Third Party Integrations and alerts to any service outages.
Applications
Operational
90 days ago
99.99
% uptime
Today
Command Web Application
Operational
90 days ago
99.98
% uptime
Today
Reporter Mobile Application
Operational
90 days ago
100.0
% uptime
Today
Verify Mobile Application
Operational
90 days ago
100.0
% uptime
Today
Console Web Application
Operational
90 days ago
100.0
% uptime
Today
Services
Operational
90 days ago
99.99
% uptime
Today
User Authentication
Operational
90 days ago
100.0
% uptime
Today
Events Management
Operational
90 days ago
99.98
% uptime
Today
Tasks Management
Operational
90 days ago
100.0
% uptime
Today
Response Forms
Operational
90 days ago
100.0
% uptime
Today
Dashboards Service
Operational
90 days ago
100.0
% uptime
Today
Notifications Service
Operational
90 days ago
100.0
% uptime
Today
Verify Service
Operational
90 days ago
100.0
% uptime
Today
Data Restrictions
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Support Team
Operational
90 days ago
100.0
% uptime
Today
Support Portal
Operational
90 days ago
100.0
% uptime
Today
General Communications (No Service Impact)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We will be conducting scheduled maintenance on our infrastructure on 27th April 2026 at 02:00 GMT / 03:00 BST for a period of up to 1 hour.
During this time, the Zinc service will be temporarily unavailable for Rule Based Notifications and Auto Event Status Change. We recommend that you communicate this to your users.
This planned work is to enhance the reliability and performance of our services. We appreciate your understanding.
If you have any questions, please raise a ticket with the Support Team at https://zinc.support/.
Thank you for your patience. Posted on
Mar 30, 2026 - 14:05 BST
Resolved -
The issue affecting Command has been resolved. We can confirm that the service is now fully operational and stable.
Incident ID: SYNAPSE-18941 Impact: Event Details not loading Start Time: 30th March 2026 08:47 Current Status: Resolved Resolution Time: 30th March 2026 09:12
Mar 30, 10:13 BST
Monitoring -
We have implemented a solution for the issue affecting Command and are currently monitoring the situation to ensure that the service is stable and fully operational.
Incident ID: SYNAPSE-18941 Impact: Event Details not loading Start Time: 30th March 2026 08:47 Current Status: Monitoring Resolution Time: 30th March 2026 09:12
Mar 30, 09:12 BST
Investigating -
We are currently experiencing an issue affecting Command, with event details not loading. Our team is actively investigating to identify the cause and restore normal service as quickly as possible.
Incident ID: SYNAPSE-18941 Impact: Event Details not loading Start Time: 30th March 2026 08:47 Current Status: Investigating Next Scheduled Update: 30th March 2026 09:47
Mar 30, 08:54 BST