Zinc Systems Status

Patrol Events tab not loading with access level permissions assigned

Update - We have identified the cause of the issue affecting Command. Our team is now working on implementing a solution to resolve the issue.

Incident ID: SYNAPSE-18796
Impact: Users with location based restrictions on their access level are currently unable to view the patrol events tab within Command
Start Time: 2nd March 2026 16:25
Current Status: Identified
Next Scheduled Update: 4th March 2026 10:00
Mar 03, 2026 - 15:24 GMT

Update - We have identified the cause of the issue affecting Command. Our team is now working on implementing a solution to resolve the issue.

Incident ID: SYNAPSE-18796
Impact: Users with location based restrictions on their access level are currently unable to view the patrol events tab within Command
Start Time: 2nd March 2026 16:25
Current Status: Identified
Next Scheduled Update: 3rd March 2026 15:25
Mar 03, 2026 - 13:26 GMT

Update - We have identified the cause of the issue affecting Command. Our team is now working on implementing a solution to resolve the issue.

Incident ID: SYNAPSE-18796
Impact: Users with location based restrictions on their access level are currently unable to view the patrol events tab within Command
Start Time: 2nd March 2026 16:25
Current Status: Identified
Next Scheduled Update: 3rd March 2026 13:25
Mar 03, 2026 - 11:25 GMT

Identified - We have identified the cause of the issue affecting Command. Our team is now working on implementing a solution to resolve the issue.

Incident ID: SYNAPSE-18796
Impact: Users with location based restrictions on their access level are currently unable to view the patrol events tab within Command
Start Time: 2nd March 2026 16:25
Current Status: Identified
Next Scheduled Update: 3rd March 2026 11:25
Mar 03, 2026 - 09:21 GMT

Investigating - We are currently experiencing an issue affecting Command. Our team is actively investigating to identify the cause and restore normal service as quickly as possible.

Incident ID: SYNAPSE-18796
Impact: Users with location based restrictions on their access level are currently unable to view the patrol events tab within Command
Start Time: 2nd March 2026 16:25
Current Status: Investigating
Next Scheduled Update: 3rd March 2026 09:25
Mar 02, 2026 - 16:28 GMT

About This Site

Welcome to the Zinc Systems Status Page. Here you will see current and historical status information for our SYNAPSE Services, Third Party Integrations and alerts to any service outages.

Uptime over the past 90 days. View historical uptime.

Applications Degraded Performance

90 days ago

100.0 % uptime

Today

Command Web Application Degraded Performance

90 days ago

100.0 % uptime

Today

Reporter Mobile Application Operational

90 days ago

100.0 % uptime

Today

Verify Mobile Application Operational

90 days ago

100.0 % uptime

Today

Console Web Application Operational

90 days ago

100.0 % uptime

Today

Services Degraded Performance

90 days ago

100.0 % uptime

Today

User Authentication Operational

90 days ago

100.0 % uptime

Today

Events Management Operational

90 days ago

100.0 % uptime

Today

Tasks Management Operational

90 days ago

100.0 % uptime

Today

Response Forms Operational

90 days ago

100.0 % uptime

Today

Dashboards Service Operational

90 days ago

100.0 % uptime

Today

Notifications Service Operational

90 days ago

100.0 % uptime

Today

Verify Service Degraded Performance

90 days ago

100.0 % uptime

Today

Data Restrictions Operational

90 days ago

100.0 % uptime

Today

API Operational

90 days ago

100.0 % uptime

Today

Support Team Operational

90 days ago

100.0 % uptime

Today

Support Portal Operational

90 days ago

100.0 % uptime

Today

General Communications (No Service Impact) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 3, 2026

Unresolved incident: Patrol Events tab not loading with access level permissions assigned.

Mar 2, 2026

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

Zinc Service Degradation

Resolved - The issue affecting Zinc has been resolved. We can confirm that the service is now fully operational and stable.

Incident ID: SYNAPSE-18761
Impact: Zinc is encountering a service degradation issue, resulting in intermittent performance fluctuations
Start Time: 24th February 2026 08:01
Current Status: Resolved
Resolution Time: 24th February 2026 10:35
Feb 24, 10:49 GMT

Update - We are currently experiencing an issue affecting Zinc. We have implemented interim measures to stabilise the service while we work toward a permanent resolution, but you may notice minor disruptions until this is fully resolved.

Incident ID: SYNAPSE-18761
Impact: Zinc is encountering a service degradation issue, resulting in intermittent performance fluctuations
Start Time: 24th February 2026 08:01
Current Status: Investigating
Next Scheduled Update: 24th February 2026 12:30
Feb 24, 10:27 GMT

Update - We are currently experiencing an issue affecting Zinc. We are currently implementing interim measures to stabilise the service while we work toward a permanent resolution, but you may notice minor disruptions until this is fully resolved.

Incident ID: SYNAPSE-18761
Impact: Zinc is encountering a service degradation issue, resulting in intermittent performance fluctuations
Start Time: 24th February 2026 08:01
Current Status: Investigating
Next Scheduled Update: 24th February 2026 10:30
Feb 24, 09:29 GMT

Investigating - We are currently experiencing an issue affecting Zinc. Our team is actively investigating to identify the cause and restore normal service as quickly as possible.

Incident ID: SYNAPSE-18761
Impact: Zinc is encountering a service degradation issue, resulting in intermittent performance fluctuations
Start Time: 24th February 2026 08:01
Current Status: Investigating
Next Scheduled Update: 24th February 2026 09:30
Feb 24, 08:30 GMT

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

About This Site

Related

Past Incidents