All Systems Operational

About This Site

Welcome to the Zinc Systems Status Page. Here you will see current and historical status information for our SYNAPSE Services, Third Party Integrations and alerts to any service outages.

Uptime over the past 90 days. View historical uptime.
Applications Operational
Command Web Application Operational
Reporter Mobile Application Operational
Verify Mobile Application Operational
Console Web Application Operational
Services Operational
User Authentication Operational
Events Management Operational
Tasks Management Operational
Response Forms Operational
Dashboards Service Operational
Notifications Service Operational
Verify Service Operational
Data Restrictions Operational
API Operational
Support Team Operational
Support Portal Operational
General Communications (No Service Impact) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Incident Report Timestamps
Resolved - The issue affecting Incident Report timestamps has been resolved. We can confirm that the service is now fully operational and stable.

Incident ID: SYNAPSE-19771
Impact: Incident report date/time details may display incorrectly (showing the last update time instead of the original creation time) across notifications, templates, and PDF documents
Start Time: 2nd September 2026 11:42
Current Status: Resolved
Resolution Time: 3rd September 2026 09:14
Sep 3, 09:12 BST
Update - Incident ID: SYNAPSE-19771
Impact: Incident report date/time details may display incorrectly (showing the last update time instead of the original creation time) across notifications, templates, and PDF documents
Start Time: 2nd September 2026 11:42
Current Status: Identified
Next Scheduled Update: 3rd September 2026 09:00
Sep 2, 17:01 BST
Update - We have identified the cause of the issue affecting Incident Report timestamps. Our team is now working on implementing a solution to resolve the issue.

Incident ID: SYNAPSE-19771
Impact: Incident report date/time details may display incorrectly (showing the last update time instead of the original creation time) across notifications, templates, and PDF documents
Start Time: 2nd September 2026 11:42
Current Status: Identified
Next Scheduled Update: 2nd September 2026 17:00
Sep 2, 14:57 BST
Identified - We have identified the cause of the issue affecting Incident Report timestamps. Our team is now working on implementing a solution to resolve the issue.

Incident ID: SYNAPSE-19771
Impact: Incident report date/time details may display incorrectly (showing the last update time instead of the original creation time) across notifications, templates, and PDF documents
Start Time: 2nd September 2026 11:42
Current Status: Identified
Next Scheduled Update: 2nd September 2026 15:00
Sep 2, 12:59 BST
Investigating - We are currently experiencing an issue affecting Incident Report timestamps. Our team is actively investigating to identify the cause and restore normal service as quickly as possible.

Incident ID: SYNAPSE-19771
Impact: Incident report date/time details may display incorrectly (showing the last update time instead of the original creation time) across notifications, templates, and PDF documents
Start Time: 2nd September 2026 11:42
Current Status: Investigating
Next Scheduled Update: 2nd September 2026 13:42
Sep 2, 12:11 BST

Sep 2, 2026

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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