Incident, Crisis & Threat Platform
All Systems Operational

About This Site

Welcome to Zinc Synapse's home for system status information. Here you'll find current and historical status information for our main system delivery and third party systems we rely on to deliver your service. You'll also find notifications of upcoming system events and and reports of any service degradation.

Synapse User Applications ? Operational
90 days ago
99.93 % uptime
Today
Analyst ? Operational
90 days ago
99.93 % uptime
Today
A247 Operational
90 days ago
100.0 % uptime
Today
Synapse Operations ? Operational
90 days ago
99.97 % uptime
Today
Logon ? Operational
90 days ago
99.85 % uptime
Today
Incident Reporting ? Operational
90 days ago
99.99 % uptime
Today
Incident Assignment ? Operational
90 days ago
100.0 % uptime
Today
Response Forms ? Operational
90 days ago
100.0 % uptime
Today
Task Management ? Operational
90 days ago
100.0 % uptime
Today
Notifications ? Operational
90 days ago
100.0 % uptime
Today
Data Restrictions ? Operational
90 days ago
100.0 % uptime
Today
Codex Service Operational
90 days ago
99.89 % uptime
Today
Synapse 3rd Party Services ? Operational
90 days ago
100.0 % uptime
Today
Twilio ? Operational
90 days ago
100.0 % uptime
Today
CloudBees Feature Flags Delivery Service Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Cloud Developer Tools Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
90 days ago
100.0 % uptime
Today
SendGrid API v2 Operational
90 days ago
100.0 % uptime
Today
Infrastructure ? Operational
AWS apigateway-eu-west-2 Operational
AWS appsync-eu-west-2 Operational
AWS autoscaling-eu-west-2 Operational
AWS cloudfront Operational
AWS cloudwatch-eu-west-2 Operational
AWS cloudtrail-eu-west-2 Operational
AWS ec2-eu-west-2 Operational
AWS elasticache-eu-west-2 Operational
AWS elasticsearch-eu-west-2 Operational
AWS elb-eu-west-2 Operational
AWS events-eu-west-2 Operational
AWS guardduty-eu-west-2 Operational
AWS iam Operational
AWS kinesis-eu-west-2 Operational
AWS kms-eu-west-2 Operational
AWS lambda-eu-west-2 Operational
AWS rds-eu-west-2 Operational
AWS route53-eu-west-2 Operational
AWS s3-eu-west-2 Operational
AWS secretsmanager-eu-west-2 Operational
AWS securityhub-eu-west-2 Operational
AWS sns-eu-west-2 Operational
AWS sqs-eu-west-2 Operational
AWS cloudformation-eu-west-2 Operational
AWS dynamodb-eu-west-2 Operational
AWS ses-eu-west-2 Operational
Customer Operations ? Operational
90 days ago
99.96 % uptime
Today
Google Cloud Platform Google Cloud Console Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Automation for Jira Operational
PagerDuty Jira Cloud (EU) Operational
PagerDuty Mobile Application (EU) Operational
PagerDuty Notification Delivery (EU) Operational
PagerDuty REST API (EU) Operational
PagerDuty Web Application (EU) Operational
PagerDuty Webhooks (EU) Operational
PagerDuty Events API (EU) Operational
90 days ago
99.96 % uptime
Today
Engineering Operations ? Operational
90 days ago
99.91 % uptime
Today
Atlassian Developer Bitbucket Cloud APIs Operational
Atlassian Developer Jira Cloud APIs Operational
Atlassian Developer Confluence Cloud APIs Operational
Atlassian Bitbucket API Operational
Atlassian Bitbucket Git via SSH Operational
Atlassian Bitbucket Git LFS Operational
Atlassian Bitbucket Webhooks Operational
BrowserStack App Automate Operational
BrowserStack App Live Operational
BrowserStack Automate Operational
BrowserStack Live Operational
Confluence Authentication and User Management Operational
Confluence Create and Edit Operational
Confluence Notifications Operational
Confluence View Content Operational
Jira Software Authentication and User Management Operational
Jira Software Automation for Jira Operational
Jira Software Create and edit Operational
Jira Software Notifications Operational
Jira Software Viewing content Operational
Jira Software Search Operational
npm Package publishing Operational
npm Package search Operational
Logz.io ? Operational
90 days ago
100.0 % uptime
Today
Packagist ? Operational
90 days ago
100.0 % uptime
Today
CloudBees CloudBees Feature Management API Operational
90 days ago
99.74 % uptime
Today
Jira Tempo Operational
API Docs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 16, 2022

No incidents reported today.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022
Resolved - This incidient has been resolved. If you are still experiencing this issue please press CTRL + F5 simultaneously and this will clear your browser's cache and refresh the page. If you are still experiencing this issue after clearing your browser's cache please contact servicedesk@zinc.systems
Jan 5, 11:58 UTC
Monitoring - Our development team has now implemented a fix for this issue and the admin portal is now accessible again.

We believe this issue was caused due to a change to a module within the platform and measures have now been implemented to prevent this from happening again
Jan 5, 11:23 UTC
Identified - The issue has been identified and a fix is being implemented. Some environments have been restored and our Developers are working through the remaining instances.
Jan 5, 10:36 UTC
Investigating - We are currently investigating reports of the Admin247 Portal being inaccessible.
Jan 5, 10:28 UTC
Jan 4, 2022

No incidents reported.

Jan 3, 2022

No incidents reported.

Jan 2, 2022

No incidents reported.