Resolved -
The issue affecting Workflow Permissions has been resolved. We can confirm that the service is now fully operational and stable.
Incident ID: SYNAPSE-18946
Impact: Workflows are not correctly enforcing assigned Access Level permissions when adding new Event
Start Time: 31st March 2026 at 15:17
Current Status: Resolved
Resolution Time: 2nd April 2026 at 08:02
Apr 2, 09:19 BST
Monitoring -
We have implemented a solution for the issue affecting Workflow Permissions and are currently monitoring the situation to ensure that the service is stable and fully operational.
Incident ID: SYNAPSE-18946
Impact: Workflows are not correctly enforcing assigned Access Level permissions when adding new Event
Start Time: 31st March 2026 at 15:17
Current Status: Monitoring
Resolution Time: 2nd April 2026 at 08:02
Apr 2, 08:32 BST
Update -
We have identified the cause of the issue affecting Workflow Permissions. Our team is now working on implementing a solution to resolve the issue, and expect this to be available soon.
We can confirm that the issue relates to users being able to view workflows that should be restricted when adding a new event. The widgets are functioning as expected and displaying data correctly.
Incident ID: SYNAPSE-18946
Impact: Workflows are not correctly enforcing assigned Access Level permissions when adding new Event
Start Time: 31st March 2026 at 15:17
Current Status: Identified
Next Scheduled Update: 2nd April 2026 at 09:15
Apr 1, 14:58 BST
Update -
We have identified the cause of the issue affecting Workflow Permissions. Our team is now working on implementing a solution to resolve the issue, and expect this to be available soon.
We can confirm that the issue relates to users being able to view workflows that should be restricted when adding a new event. The widgets are functioning as expected and displaying data correctly.
Incident ID: SYNAPSE-18946
Impact: Workflows are not correctly enforcing assigned Access Level permissions when adding new Event
Start Time: 31st March 2026 at 15:17
Current Status: Identified
Next Scheduled Update: 1st April 2026 at 15:00
Apr 1, 12:57 BST
Update -
We have identified the cause of the issue affecting Workflow Permissions. Our team is now working on implementing a solution to resolve the issue, and expect this to be available soon.
We can confirm that the issue relates to users being able to view workflows that should be restricted when adding a new event. The widgets are functioning as expected and displaying data correctly.
Incident ID: SYNAPSE-18946
Impact: Workflows are not correctly enforcing assigned Access Level permissions when adding new Event
Start Time: 31st March 2026 at 15:17
Current Status: Identified
Next Scheduled Update: 1st April 2026 at 13:15
Apr 1, 11:19 BST
Update -
We have identified the cause of the issue affecting Workflow Permissions. Our team is now working on implementing a solution to resolve the issue.
We can confirm that the issue relates to users being able to view workflows that should be restricted when adding a new event. The widgets are functioning as expected and displaying data correctly.
Incident ID: SYNAPSE-18946
Impact: Workflows are not correctly enforcing assigned Access Level permissions when adding new Event
Start Time: 31st March 2026 at 15:17
Current Status: Investigating
Next Scheduled Update: 1st April 2026 at 11:15
Apr 1, 09:12 BST
Identified -
We have identified the cause of the issue affecting Workflow Permissions. Our team is now working on implementing a solution to resolve the issue.
We can confirm that the issue relates to users being able to view workflows that should be restricted when adding a new event. The widgets are functioning as expected and displaying data correctly.
Incident ID: SYNAPSE-18946
Impact: Workflows are not correctly enforcing assigned Access Level permissions when adding new Event
Start Time: 31st March 2026 at 15:17
Current Status: Investigating
Next Scheduled Update: 1st April 2026 at 09:15
Mar 31, 16:25 BST
Investigating -
We are currently experiencing an issue affecting Workflow Permissions. Our team is actively investigating to identify the cause and restore normal service as quickly as possible.
Incident ID: SYNAPSE-18946
Impact: Workflows are not correctly enforcing assigned Access Level permissions
Start Time: 31st March 2026 at 15:17
Current Status: Investigating
Next Scheduled Update: 31 March 2026 at 16:17
Mar 31, 15:24 BST