Monitoring - We are aware of the widespread issue currently impacting Microsoft. Zinc Systems services are not impacted by this external incident, therefore, you can continue to use the service without disruption. Our teams are actively monitoring the situation.
For more information on the external incident, please refer to the official Microsoft status page (https://status.cloud.microsoft) or contact the Support Team (https://zinc.support).

Nov 13, 2026 - 08:25 GMT

About This Site

Welcome to the Zinc Systems Status Page. Here you will see current and historical status information for our SYNAPSE Services, Third Party Integrations and alerts to any service outages.

Applications Operational
Command Web Application Operational
Reporter Mobile Application Operational
Verify Mobile Application Operational
Console Web Application Operational
Services Operational
User Authentication Operational
Events Management Operational
Tasks Management Operational
Response Forms Operational
Dashboards Service Operational
Notifications Service Operational
Verify Service Operational
Data Restrictions Operational
API Operational
Support Team Operational
Support Portal Operational
General Communications (No Service Impact) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance Notice Dec 7, 2026 03:00-05:00 GMT

We will be conducting scheduled maintenance on our infrastructure on 7th December 2026 at 03:00 UTC for a period of up to 2 hours.

During this window, the Zinc service will be temporarily unavailable for approximately one hour. We recommend that you communicate this to your users.

This planned work is to enhance the reliability, performance and security of our services and we appreciate your understanding.

If you have any questions, please raise a ticket with the Support Team at zinc.support

Thank you for your patience.

Posted on Nov 06, 2026 - 10:28 GMT

Nov 13, 2026

Unresolved incident: Microsoft 365 Service Degradation.

Nov 12, 2026

Resolved - The issue affecting Dashboards has been resolved. We can confirm that the service is now fully operational and stable.

Incident ID: SYNAPSE-20052
Impact: Dashboard pages and widgets are failing to load data.
Start Time: 12th November 2026 08:36
Current Status: Monitoring
Resolution Time: 12th November 2026 13:23

Nov 12, 14:34 GMT
Monitoring - We have implemented a solution for the issue affecting Dashboards and are currently monitoring the situation to ensure that the service is stable and fully operational.

Incident ID: SYNAPSE-20052
Impact: Dashboard pages and widgets are failing to load data.
Start Time: 12th November 2026 08:36
Current Status: Monitoring
Next Scheduled Update: 12th November 2026 14:22

Nov 12, 13:23 GMT
Identified - We have identified the cause of the issue affecting Dashboards. Our team is now working on implementing a solution to resolve the issue.

Incident ID: SYNAPSE-20052
Impact: Dashboard pages and widgets are failing to load data.
Start Time: 12th November 2026 08:36
Current Status: Investigating
Next Scheduled Update: 12th November 2026 14:00

Nov 12, 12:01 GMT
Update - We are currently experiencing an issue affecting Dashboards. Our team is actively investigating to identify the cause and restore normal service as quickly as possible.

Incident ID: SYNAPSE-20052
Impact: Dashboard pages and widgets are failing to load data.
Start Time: 12th November 2026 10:36
Current Status: Investigating
Next Scheduled Update: 12th November 2026 12:36

Nov 12, 11:03 GMT
Investigating - We are currently experiencing an issue affecting Dashboards. Our team is actively investigating to identify the cause and restore normal service as quickly as possible.

Incident ID: SYNAPSE-20052
Impact: Dashboard pages and widgets are failing to load data.
Start Time: 12th November 2026 08:36
Current Status: Investigating
Next Scheduled Update: 12th November 2026 10:36

Nov 12, 08:52 GMT

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.