The issue affecting Events has been resolved. We can confirm that the service is now fully operational and stable.
Incident ID: SYNAPSE-19890 Impact: Incident date and time values were displaying one hour ahead of the actual time in Event Details, PDF exports and Notifications. Start Time: 1st October 2026 13:03 Current Status: Resolved Resolution Time: 1st October 2026 14:35
Posted Oct 01, 2026 - 14:39 BST
Investigating
We are currently experiencing an issue affecting Events Date & Time Codex. Our team is actively investigating to identify the cause and restore normal service as quickly as possible.
Incident ID: SYNAPSE-19890 Impact: Incident date and time values are displaying one hour ahead of the actual time in Event Details, PDF exports and Notifications. Start Time: 1st October 2026 13:03 Current Status: Investigating Next Scheduled Update: 1st October 2026 15:00
Posted Oct 01, 2026 - 13:07 BST
This incident affected: Applications (Command Web Application) and Services (Events Management, Notifications Service).