The issue affecting Command has been resolved. We can confirm that the service is now fully operational and stable.
Incident ID: SYNAPSE-18941 Impact: Event Details not loading Start Time: 30th March 2026 08:47 Current Status: Resolved Resolution Time: 30th March 2026 09:12
Posted Mar 30, 2026 - 10:13 BST
Monitoring
We have implemented a solution for the issue affecting Command and are currently monitoring the situation to ensure that the service is stable and fully operational.
Incident ID: SYNAPSE-18941 Impact: Event Details not loading Start Time: 30th March 2026 08:47 Current Status: Monitoring Resolution Time: 30th March 2026 09:12
Posted Mar 30, 2026 - 09:12 BST
Investigating
We are currently experiencing an issue affecting Command, with event details not loading. Our team is actively investigating to identify the cause and restore normal service as quickly as possible.
Incident ID: SYNAPSE-18941 Impact: Event Details not loading Start Time: 30th March 2026 08:47 Current Status: Investigating Next Scheduled Update: 30th March 2026 09:47
Posted Mar 30, 2026 - 08:54 BST
This incident affected: Applications (Command Web Application) and Services (Events Management).