We will be conducting scheduled maintenance on our infrastructure on 18th August 2025 at 03:00 UTC / 04:00 BST.
During this time, the SYNAPSE service is expected to remain unaffected; however, if any disruption does occur, it is anticipated to last no longer than 5 minutes.
This planned work is to enhance the reliability and performance of our services. We appreciate your understanding.
If you have any questions, please raise a ticket with the Support Team at https://zinc.support/ .
Thank you for your patience.
Posted Jul 18, 2025 - 08:34 BST
This scheduled maintenance affects: SYNAPSE Applications (Command Web Application, Reporter Mobile Application, Verify Mobile Application, Console Web Application).