Patrol Events tab not loading with access level permissions assigned

Incident Report for Zinc Systems

Investigating

We are currently experiencing an issue affecting Command. Our team is actively investigating to identify the cause and restore normal service as quickly as possible.

Incident ID: SYNAPSE-18796
Impact: Users with location based restrictions on their access level are currently unable to view the patrol events tab within Command
Start Time: 2nd March 2026 16:25
Current Status: Investigating
Next Scheduled Update: 3rd March 2026 09:25
Posted Mar 02, 2026 - 16:28 GMT
This incident affects: Applications (Command Web Application) and Services (Verify Service).