RESOLVED This incident has been resolved. If you are still experiencing this issue please press CTRL + F5 simultaneously and this will clear your browser's cache and refresh the page. If you are still experiencing this issue after clearing your browser's cache please contact servicedesk@zinc.systems Synapse User Applications - Analyst
11:23 UTC MONITORING Our development team has now implemented a fix for this issue and the admin portal is now accessible again. We believe this issue was caused due to a change to a module within the platform and measures have now been implemented to prevent this from happening again Synapse User Applications - Analyst
10:36 UTC IDENTIFIED The issue has been identified and a fix is being implemented. Some environments have been restored and our Developers are working through the remaining instances. Synapse User Applications - Analyst
10:28 UTC INVESTIGATING We are currently investigating reports of the Admin247 Portal being inaccessible. Synapse User Applications - Analyst