The issue affecting Events has been resolved. We can confirm that the service is now fully operational and stable.
Incident ID: SYNAPSE-16742 Impact: The Event Status, Severity, and Priority lists on the Event View Page are displaying incorrect options. Start Time: 7 February 2025 12:38 Current Status: Monitoring Resolution Time: 12 February 2025 06:41
Posted Feb 12, 2025 - 07:45 GMT
Monitoring
We have implemented a solution for the issue affecting Events and are currently monitoring the situation to ensure that the service is stable and fully operational.
Incident ID: SYNAPSE-16742 Impact: The Event Status, Severity, and Priority lists on the Event View Page are displaying incorrect options. Start Time: 7 February 2025 12:38 Current Status: Monitoring Resolution Time: 12 February 2025 06:41
Posted Feb 12, 2025 - 06:45 GMT
Update
We have identified the cause of the issue affecting Events. Our team are currently conducting automated testing ready for the release of the solution.
Incident ID: SYNAPSE-16742 Impact: The Event Status, Severity, and Priority lists on the Event View Page are displaying incorrect options. Start Time: 7 February 2025 12:38 Current Status: Identified
We will provide updates as soon as we have more information. In the meantime, you can check the status of this incident at https://status.zinc.systems Thank you for your patience and understanding.
Posted Feb 11, 2025 - 13:13 GMT
Update
We have identified the cause of the issue affecting Events. Our team are currently testing the solution to resolve the issue.
Incident ID: SYNAPSE-16742 Impact: The Event Status, Severity, and Priority lists on the Event View Page are displaying incorrect options. Start Time: 7 February 2025 12:38 Current Status: Identified
We will provide updates as soon as we have more information. In the meantime, you can check the status of this incident at https://status.zinc.systems Thank you for your patience and understanding.
Posted Feb 11, 2025 - 09:59 GMT
Update
We have identified the cause of the issue affecting Events. Our team are currently testing the solution to resolve the issue.
Incident ID: SYNAPSE-16742 Impact: The Event Status, Severity, and Priority lists on the Event View Page are displaying incorrect options. Start Time: 7 February 2025 12:38 Current Status: Identified
We will provide updates as soon as we have more information. In the meantime, you can check the status of this incident at https://status.zinc.systems Thank you for your patience and understanding.
Posted Feb 10, 2025 - 14:26 GMT
Update
We have identified the cause of the issue affecting Events. Our team are continuing to work on implementing a solution to resolve the issue.
Incident ID: SYNAPSE-16742 Impact: The Event Status, Severity, and Priority lists on the Event View Page are displaying incorrect options. Start Time: 7 February 2025 12:38 Current Status: Identified
We will provide updates as soon as we have more information. In the meantime, you can check the status of this incident at https://status.zinc.systems Thank you for your patience and understanding.
Posted Feb 10, 2025 - 12:00 GMT
Update
We have identified the cause of the issue affecting Events. Our team are continuing to work on implementing a solution to resolve the issue.
Incident ID: SYNAPSE-16742 Impact: The Event Status, Severity, and Priority lists on the Event View Page are displaying incorrect options. Start Time: 7 February 2025 12:38 Current Status: Identified
We will provide updates as soon as we have more information. In the meantime, you can check the status of this incident at https://status.zinc.systems Thank you for your patience and understanding.
Posted Feb 10, 2025 - 09:08 GMT
Identified
We have identified the cause of the issue affecting Events. Our team is now working on implementing a solution to resolve the issue.
Incident ID: SYNAPSE-16742 Impact: The Event Status, Severity, and Priority lists on the Event View Page are displaying incorrect options. Start Time: 7 February 2025 12:38 Current Status: Identified
We will provide updates as soon as we have more information. In the meantime, you can check the status of this incident at https://status.zinc.systems Thank you for your patience and understanding.
Posted Feb 07, 2025 - 14:39 GMT
Investigating
We are currently experiencing an issue affecting Events. Our team is actively investigating to identify the cause and restore normal service as quickly as possible.
Incident ID: SYNAPSE-16742 Impact: The Event Status, Severity, and Priority lists on the Event View Page are displaying incorrect options. Start Time: 7 February 2025 12:38 Current Status: Investigating
We will provide updates as soon as we have more information. In the meantime, you can check the status of this incident at https://status.zinc.systems Thank you for your patience and understanding.
Posted Feb 07, 2025 - 12:44 GMT
This incident affected: SYNAPSE Applications (Command Web Application) and SYNAPSE Services (Events Management).